Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage.
- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x2
- Service Details
- Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
- Access to the extensive Cisco.com knowledgebase and tools
- Ongoing operating system software updates including both minor and major releases within the licensed feature set
- Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
- Service Availability
- 24 x 7
- Service Response Time
- 2 Hour
- Service Duration
- 1 Year
- Product Supported
Cisco 3925 Security Bundle w/SEC license