SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 8x5x4 Hour
- Service Details
- 4-Hour response for Remedial Hardware Maintenance between 9:00 am and 5:00 pm. Depot time the Same Business Day together with Parts, Labor and materials provided Cisco determination that on-site service is required has been made before 1:00 pm Depot Time
- Provided Support
- Parts Replacement
- Phone Support
- Software Update
- Software Upgrade
- Web Knowledge Base Access
- Software Maintenance
- Repair
- Service Availability
- 8 x 5 Parts Replacement
- 24 x 7 Phone Support
- 8 x 5 Repair
- Service Response Time
- 4 Hour - Repair & Parts Replacement
- Service Duration
- 1 Year
- Product Supported
Cisco 2901 UC Sec. Bundle, PVDM3-16, UC and SEC License P: C2901-VSEC/K9
