- General Information
- Manufacturer
- ESET, LLC
- Manufacturer Website Address
- http://www.eset.com
- Brand Name
- ESET
- Service Name
- Premium Support ADVANCED - (Renewal)
- Product Type
- Service
Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support Essential, plus the services of a dedicated technical account manager, proactive informative services, and priority call queuing.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x2 Hour
- Provided Support
- Dedicated Account Manager
- Phone Support
- Health Check
- Deployment & Upgrade
- Service Response Time
- 2 Hour - Phone Support
- Service Duration
- 1 Year
- Product Supported
Software:
- Installation Type: Locally installed
- License Qty: 1 seat
- License Pricing: Volume / level E (2000-4999)
