Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Pick-Up and Return Service - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5
- Service Details
- Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
- Provided Support
- Pick-up & Return
- Parts Replacement
- Repair
- Remote Monitoring
- Service Duration
- 1 Year
- Product Supported
- Elite x2; EliteBook 1030 G1; EliteBook Folio G1; Retail System MP9 G2; ZBook 15
- Covered Configurations: CPU only
