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HP Care Pack Active Care Service - Extended Service - 3 Year - Service

  • Part: 1658217
$42.93

Availability

Out of Stock
  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com
    • Brand Name
    • HP
    • Service Name
    • Care Pack Active Care Service - Extended Service
    • Product Type
    • Service

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Characteristic
    • Parts & Labor
    • Service Description
    • 9x5xNext Available Agent
    • Provided Support
      • Phone Support
      • Remote Diagnosis
      • Web Knowledge Base Access
      • New Releases Update
      Parts Replacement
    • Repair
    • Service Response Time
    • Next Available Agent - Parts and Labor
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported

    • HP Devices:

      • 260 DM 1/1/1 wty
      • 2xx G5- Series + Display Bundle 1/1/1 wty
      • 2xx G6+ Series 1/1/1 wty
      • 2xx Series 1/1/1 wty
      • EliteDesk/ EliteOne 7xx/ 8xx Series 1/1/1 wty
      • EliteDesk/ EliteOne 7xx/ 8xx Series 3/3/3 wty
      • ProDesk 4xx G6- Series + Display Bundle 1/1/1 wty
      • ProDesk/ ProOne 4xx G7+ Series 1/1/1 wty
      • ProDesk/ ProOne 6xx Series 1/1/1 wty
      • ProDesk/ ProOne 6xx Series 3/3/3 wty
      • 240 / HP 245 / HP 246 Series G4+ 1/1/0 Warranty
      • 250 Series G5+ 1/1/0 Warranty
      • 255 Series G5+1/1/0 Warranty
      • 340 / HP 346 / HP 348 / Series G3+ 1/1/0 Warranty
      • Elite Folio 13.5 2-in-1 1/1/0 Warranty
      • Elite Folio 13.5 2-in-1 3/3/0 Warranty
      • Elitebook 1xxx 1/1/0 Warranty
      • Elitebook 1xxx 3/3/0 Warranty
      • EliteBook 7xx/8xx Series 1/1/0 Warranty
      • EliteBook 7xx/8xx Series 3/3/0 Warranty
      • ProBook 11 Education Edition NB/X360 1/1/0 Warranty
      • ProBook 4xx Series 1/1/0 Warranty
      • Probook 4xx Series 3/3/x Warranty
      • ProBook 6xx Series 1/1/0 Warranty
      • ProBook 6xx Series 3/3/0 Warranty
      • ZBook Mobile WKS G4 G5 G6 Series 1/1/0 Warranty
      • ZBook Mobile WKS G4 G5 G6 Series 3/3/0 Warranty
      • Zbook Mobile WKS G7+ 1/1/0 Warranty
      • ZBook Mobile WKS G7+ 3/3/0 Warranty
      • z1xx Series 1/1/1 warranty
      • z2xx/ EliteDesk 7xx/8xxSeries 1/1/1 warranty
      • z2xx/EliteDesk 7xx/8xx Series 3/3/3 warranty
      • z4xx/ZCentral Series 3/3/3 Warranty
      • z6xx Series 3/3/3 Warranty
      • z8xx Series 3/3/3 Warranty