- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- 4 Hour - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J71A