- General Information
- Manufacturer
- IBM Corporation
- Manufacturer Website Address
- http://www.ibm.com
- Brand Name
- IBM
- Service Name
- ServicePac Remote Technical Support for System x with Remote Technical Support for VMware Acceleration Kits
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x2 Hour
- Service Details
- Covered Configurations: 2 sockets
- Provided Support
- Emergency Telephone Support
- Phone Support
- Service Response Time
- 2 Hour - Emergency Telephone Support - Severity Level 1
- Service Duration
- 1 Year