• General Information
• • Manufacturer
  • Arcserve
  • Manufacturer Website Address
  • http://www.storagecraft.com
  • Brand Name
  • StorageCraft
  • Service Name
  • Premium Support
  • Product Type
  • Service

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.