• General Information
• • Manufacturer
  • Tripp Lite by Eaton
  • Manufacturer Website Address
  • https://tripplite.eaton.com/
  • Brand Name
  • Tripp Lite by Eaton
  • Service Name
  • Annual Service Agreement
  • Product Type
  • Warranty

Annual Service Agreement with 1-Year 24/7/365 On-Site Warranty and Preventive Maintenance (Major/Minor Preventative Maintenance Visits; Both Outside Business Hours) for SUT20K, SUT30K, SUT40K, SUT60K, SUTX20K or SUTX40K 3-Phase UPS and Primary Battery Plus 1 Additional Battery Cabinet in USA (Lower 48 States). Coverage Includes: UPS Parts (Not Batteries), Labor, Travel and 24/7 Technical Support. PREREQUISITE: Purchase of Tripp Lite startup service at time of UPS suite activation or preventive maintenance service and correction of out-of-specification conditions at customer expense prior to activation of warranty renewal. Note: Additional Battery Cabinets Cost Extra.

On-Site Warranty

Provides 24/7/365 rapid-response repair, including parts, travel and labor, as well as 24/7 technical support via telephone or email. Working with the Tripp Lite service team ensures you have access to genuine, high-quality OEM parts. It also ensures that service personnel are properly trained and up-to-date on the latest service bulletins and best practices.

Preventive Maintenance

All UPS systems have wearable components that must be checked periodically to ensure they are still operating within specifications. Preventive maintenance identifies and corrects problems early, before they can cause inefficiency, poor performance, UPS failure, downtime and lost productivity. Preventive maintenance is the key to UPS reliability, longevity and cost control.